At O’Donovan & Co Solicitors LLP the needs of the client come first, our aim is to provide our clients with the tools to make informed decisions to avoid costly litigation where possible. Our firm places a strong emphasis on mediated solutions. The approach of the firm is to adopt a practical outlook combined with legal knowledge and expertise in the field. Our aim is to act for our clients from the initial engagement with them to the completion of the matter. All matters are treated with complete dedication and thorough investigation to make the experience of working with our office as satisfactory for the client as possible. The Firm is open and transparent with clients in relation to fees and charges.
We are a progressive and forward-thinking law firm and we embrace technology. It is by using the best modern technology available to us that we are in a position to work remotely. The case management system we use allows us to work without interruption along with other technological assistances such as Zoom and Microsoft teams. Our engagement of technology brings us closer to our clients’ needs and assists us in providing a more effective and efficient service. Our strong online presence and ability to work remotely as well as providing in-person consultations ensures that we can meet the needs of all our clients.
O’Donovan & Co Solicitors LLP ensures the implementation and quality assurance is in line with the Q 3000 Gold standard from The Institute of Legal Research & Standards. We maintain the highest professional standards in terms of data retention and destruction and have all the necessary safeguards in place so that our clients can rest assured that their information is safely retained and managed by our office.
Additionally, each month, files are reviewed by our team. Monthly team meetings ensure that our clients’ interests and needs are being pursued in the most consistent and organised manner possible. We have multiple checks and systems in place to ensure that our files are up to date. Our files are electronically stored in our case management system and the hard copy file of is securely stored at our office in Kinsale. We also have separate cyber security policies, and our systems are constantly monitored by our IT service providers.